Hotel Management Course in Rawalpindi Islamabad
The Hotel Management Course offers comprehensive training in hospitality operations, customer service, front desk management, housekeeping, and food and beverage services. The diploma in hotel management is ideal for individuals aiming to build a career in the growing hospitality industry. With the hospitality and tourism management sector expanding rapidly in Pakistan and abroad, skilled professionals are in high demand. Completing this course opens doors to local and international opportunities in hotels, resorts, airlines, and event management.
Course Overview
Our hotel management course in Rawalpindi Islamabad provides hands-on practice in hospitality operations, including front office services, housekeeping, food and beverage, and guest interaction. It also covers essential skills in guest complaint resolution, event coordination, and staff supervision. Suitable for those pursuing a hotel management degree, diploma, or certificate, or aiming for a career in restaurant management, the program supports entry into both local and international hospitality sectors.
Course Duration
06 | Months
- Introduction to Hotel & Tourism Industry
- Hotel Departments Overview
- Front Office Operations
- Housekeeping Procedures
- Food & Beverage Service Basics
- Hospitality Soft Skills
- Hotel Reservation & Check-in Systems
- Restaurant Service Techniques
- Hygiene & Safety Standards
- Guest Complaint Handling
- Time & Staff Management
- Digital Tools (POS, CRM, Feedback Apps)
- Sustainable Hotel Practices
- Capstone Project & Portfolio
- Final Assessment (Theory & Practical)
01 | Year
- Introduction to Hotel & Tourism Industry
- Hotel Departments Overview
- Front Office Operations
- Housekeeping Procedures
- Food & Beverage Service Basics
- Hospitality Soft Skills
- Hotel Reservation & Check-in Systems
- Restaurant Service Techniques
- Hygiene & Safety Standards
- Guest Complaint Handling
- Time & Staff Management
- Digital Tools (POS, CRM, Feedback Apps)
- Sustainable Hotel Practices
- Revenue & Yield Management
- Forecasting & Channel Management
- Advanced Food & Beverage Management
- Event & Banquet Setup
- Hospitality HR & Team Training
- Labor Law & Compliance
- Hotel Marketing & Social Media Promotion
- Online Reputation & MICE Sales
- Smart Rooms & Hotel Automation
- Internship / Industrial Training
- Capstone Project & Portfolio
- Final Assessment (Theory & Practical)
Course Outline (6 Months)
Hotel & Hospitality Basics
Month 1
- Introduction to hospitality and hotel classifications
- Historical development and local context of hotel businesses
- Hotel Operations Management
- Department roles: Front office, housekeeping, kitchen, F&B
- Overview of operational workflow and guest cycle
Front Office Operations
Month 2
- Principles of hospitality customer service
- Effective guest communication & feedback handling
- Cultural sensitivity and Cross-Cultural Management
- Professional grooming and service attitude
Housekeeping Management
Month 3
- Room status, cleaning schedules, SOPs
- Reservation systems and PMS intro (basic level)
- Culinary Arts & Food Safety
- Kitchen hygiene, food handling, and sanitation standards
- Introduction to safe menu planning
Food & Beverage Operations
Month 4
- Human Resource Management in Hospitality
- Recruitment, onboarding, and basic labor law overview
- Motivation and teamwork practices
- Wine and Beverage Management (non-alcoholic emphasis for local context)
- Beverage pairing basics
- Inventory control and guest preferences
Core Hospitality Soft Skills
Month 5
- Sales techniques and marketing for hotels
- Hotel promotions: digital and traditional methods
- Luxury Brand Management
- Understanding premium hospitality services
- Guest experience expectations in luxury settings
Hotel Tech & Final Project
Month 6
- Safety and security protocols
- Waste management and sustainability basics
- Internship/field visit or simulated training
- Final Project: Service SOPs or mini hotel setup
- Oral presentation + practical demonstration
Course Outline (1-Year)
Months 1–6: Basics 0f Hotel Management Course in Rawalpindi Islamabad
(Same course content as the 6-month program but with more detail, role-plays, software demos, and assessments.)
Enhancements Include:
- Role-based training (Receptionist, Housekeeper, Server)
- Safety & security briefings in hotels
- Additional food safety and hygiene certifications
Event & Banquet Management
Month 7
- Types of events in hotels (weddings, conferences)
- Event planning steps, team coordination
- Banquet setup and guest flow management
- Role of the event manager and SOPs
Sales Strategy & Digital Hospitality
Month 8
- Revenue management basics (pricing, occupancy)
- Marketing mix for hotels (7 Ps)
- Managing online reputation (TripAdvisor, Google)
- Loyalty programs and CRM overview
HR & Facility Management
Month 9
- Leadership styles in hotels
- Motivation and conflict resolution
- Facilities & maintenance operations
- Energy-saving and eco-friendly practices
- Health & safety protocols
Local Business Planning
Month 10
- Starting your own guest house or hotel
- Local business licenses & compliance in Pakistan
- Writing a hospitality business plan
- Innovation in hospitality service delivery
Global Trends & Cultural Training
Month 11
- Adapting to international guests
- Cross-cultural communication in hospitality
- Smart hotels and automation trends
- Sustainability in global hotel chains
Internship + Final Project
Month 12
- Practical hotel training or shadowing staff
- Capstone Project: Hotel SOP Manual / Business Simulation
- Viva & Final Assessment
- Resume building and job prep workshop
Career Opportunities
- Front Desk Officer / Receptionist
- Housekeeping Supervisor
- Food & Beverage Service Staff
- Guest Relations Officer
- Reservation Agent
- Restaurant Host/Hostess
- Banquet Coordinator
- Hotel Sales & Marketing Assistant
- Hospitality Trainer / Intern Supervisor
- Hotel Operations Assistant / Executive
- PMS Operator (Opera, Cloudbeds, etc.)
- Entrepreneur (Small Lodging/Guest House)
Conclusion
The hotel management training equips students with practical expertise and the theoretical grounding necessary for success in the global hospitality sector. From front desk operations and food service to modern marketing and automation, our curriculum supports various career goals, be it earning a certificate in hotel and restaurant management, starting with a diploma in hospitality management, or progressing towards a master’s in hotel management in the future. With strong employment potential in hotels, airlines, resorts, and event planning firms, these hotel management classes are the ideal gateway into one of the world’s most vibrant industries.
